SHIPPING POLICY
This page explains how Bugle Chaser orders are processed, shipped, tracked, and handled when delivery issues occur. Replace every bracketed placeholder with your confirmed store details before publishing.
POLICY LAST UPDATED
[Month Day, Year]
ORDER PROCESSING
Orders are prepared after payment has been successfully received. Our typical processing time is [insert confirmed processing timeframe]. Processing time is separate from carrier transit time.
Orders placed on weekends, holidays, or after business hours may begin processing on the next business day. During launches, promotions, or unusually high order volume, processing may take longer.
SHIPPING METHODS & RATES
Available shipping methods, rates, and delivery estimates are shown at checkout based on the destination, package details, and services enabled for the store.
Do not publish a flat shipping promise here unless it exactly matches your current WooCommerce shipping settings.
DELIVERY ESTIMATES
Any delivery estimate displayed at checkout is an estimate, not a guarantee. Carrier delays, weather, address issues, customs processing, and other events outside our control may affect delivery.
Estimated domestic delivery: [insert confirmed estimate or remove]
Estimated international delivery: [insert confirmed estimate or remove]
ORDER TRACKING
When tracking is available, it will be sent to the email address used at checkout and may also appear in the My Account order details.
Please allow time for the carrier to activate the tracking number after a shipping label is created.
ADDRESS CHANGES
Customers are responsible for entering a complete and accurate shipping address. Contact support immediately if an address correction is needed.
We cannot guarantee an address can be changed after processing begins, and we are not responsible for delays or losses caused by an incorrect address supplied at checkout.
LOST, DELAYED, OR DAMAGED PACKAGES
If tracking shows a package as delivered but it cannot be located, first check the delivery area, household members, neighbors, and the carrier’s tracking details.
For damaged or incorrect deliveries, contact support promptly with your order number and clear photographs of the item and packaging. Add your confirmed reporting window here: [insert timeframe].
INTERNATIONAL ORDERS
International shipping availability is determined by the destinations enabled at checkout.
Customers may be responsible for customs duties, taxes, brokerage fees, or import charges required by their country. Confirm your actual policy before publishing this section.